Received an SMS in Moey's name asking you to update the app, confirm your details, or click a link? Be careful. 🚨
There are fraud attempts that try to imitate legitimate Moey communications to get you to share personal data, access codes, or your card details. These messages usually create a sense of urgency, suggesting there is a security problem, a mandatory update, or an immediate action you need to take.
If you receive a message like this, do not click any links or share any information. The safest way to access your account is always through the Moey App or our official contact channels.
If you received the SMS but have not interacted with it yet:
- Do not click the link.
- Delete the message.
- Report the situation through our official contact channels.
If you already clicked the link or entered any information, contact us as soon as possible. We also recommend changing your App access code and checking your account activity to make sure everything is in order.
Remember one simple rule: Moey will never ask you for App access codes, confirmation codes received by SMS, PINs, or your full card details through links sent by SMS, email, or phone call. 🔒
If you receive an unexpected contact asking for this kind of information, treat it as suspicious and do not share any data.
If you have any doubts about a message you received, talk to us through our official contact channels before taking any action. Better to check than fall for a scam. 💚