We're sad to see you go. 🥲
If you decide to close your Moey account, you can do so directly in the App:
- My Moey
- Profile
- See Profile
- Close account
Before confirming the closure, we'll ask you for the reason for your decision and an IBAN to transfer any balance remaining in your account.
One important detail: if you ever want to open a new Moey account in the future, you'll need to wait 90 days after closing.
The closure can only be completed if there are no pending amounts in your account. This includes current balance, money in Goals, Stamp Duty regularisations, personal credit, or temporarily held amounts.
If any of these situations apply, you'll need to wait until everything is resolved before trying again.