If you replied something other than “YES” or “NO” to the verification SMS you received after an operation associated with your moey! card was detected, you can send the desired reply up to a maximum of 72 hours before you receive the reply deadline SMS.
If, in the meantime, you have received the response deadline SMS, your card remains temporarily blocked and you should contact us as soon as possible to help you.
If you answer “NO” incorrectly, the card will be blocked and you will have to request a new one via the App.