There could be several reasons why your card didn’t work in an automated point-of-sale:
- Not having enough money for the purchase in your account
- You card has expired
- Your card is damaged
- There is a problem with the terminal
- A security option has been enabled on the app (example: card deactivated)
- Your smartphone could be experiencing technical problems
If you continue to have trouble after excluding all the preceding points, send us an email to firstname.lastname@example.org.