The video call you must do to open an account will take about 5 min. It's very fast!
To make sure it goes smoothly make sure that:
- You have your ID document (ID card or Residence Certificate) handy (confirm that it is not expired)
- You have good internet connection (data or wifi)
- You are in a calm environment and the light is good
To do your identification through Chave Móvel Digital, activate that option through https://www.autenticacao.gov.pt/a-chave-movel-digital and then follow the steps in the app.
Chave Móvel Digital is only available if you have Cartão de Cidadão.